What to Expect – LSO St Luke's
Your Concert Experience
Concert Hall
The Jerwood Hall has two levels, Stalls and Balcony. When in use for a concert, there is a tiered seating bank at the rear of the Stalls (rows A to F), with rows of linked chairs on floor level in front of the stage (starting row AA). The Balcony has a single row of seats that wrap around the auditorium, plus a second raised row facing the stage. There are wheelchair accessible spaces on both levels.
Door Times
Please check the time that doors will open for your chosen concert on the event page or in your pre-concert email. Doors to the building typically open one hour before the concert start time, when the Crypt Café opens. Doors to the Jerwood Hall typically open 30 minutes before the concert start time. There is no waiting area inside the building before doors open.
Concert Programmes
Free programmes are available for most concerts at LSO St Luke’s, so you can find out more about the music and performers. Programmes are also uploaded to the event listing 48 hours before the concert, so you can read them online in advance.
For our Free Friday Lunchtime Concert, you can read the digital concert programme. For our BBC Radio 3 Lunchtime Concert series, printed programmes are available from stewards on the day.
Dress Code
There is no dress code for our concerts, other than for the people on stage. Please just come as you feel comfortable.
Taking Photos
You are welcome to take photos before or after the music, but please don’t take photos of the performers during the music as this can be distracting to them and other audience members. If you’re sharing photos on social media, don’t forget to tag us. Making audio or video recordings of the music is not permitted.
Venue Facilities
Crypt Café & Bar
The Crypt Café and Bar is open from one hour before most concerts, and during the interval where applicable, selling hot and cold drinks. Please note we can accept card payments only. Only cold drinks will be permitted inside the Jerwood Hall.
Toilets
Toilets, including accessible toilets, are available on the lower ground level.
Cloakroom
Please note there is no cloakroom facility at LSO St Luke’s.
Accessibility
LSO St Luke’s is a fully accessible venue. Please see our Accessibility page for full details of the facilities.
Attending with Children
Recommended Concerts
Our informal Free Friday Lunchtime Concerts are suitable for over-5s. They last 45 minutes and feature a small group of performers from the LSO or Guildhall School, and are presented by Rachel Leach. Each concert also has a short Q+A session.
We also host interactive concerts and workshops for under-5s each term.
Under-18s Tickets
Under-18s tickets are available for our BBC Radio 3 Lunchtime Concert series, and cost £6. Adults can purchase up to three tickets for under-18s.
BBC Radio 3 Concerts are recommended for ages 12+. For younger children, we have a range of other events at LSO St Luke’s, including Free Friday Lunchtime Concerts which are suitable for everyone over the age of 5.
